Frequently Asked Questions
Q: What is the FOB price of the 1000 kg/h PET Bottle Washing Recycling Line?
A: The FOB price starts from $48,000.00. Final pricing depends on configuration, order quantity, and destination port. CIF pricing is available upon request. Volume discounts apply for orders above 1 units.
Q: What is the minimum order quantity (MOQ)?
A: The standard MOQ is 1 unit(s). For trial orders, we can sometimes accommodate smaller quantities at a slightly higher unit price. Contact our sales team to discuss your specific needs.
Q: Do you offer wholesale or bulk pricing discounts?
A: Yes, we offer tiered pricing discounts for bulk orders. Orders of 5+ units receive 3-5% discount, 10+ units receive 5-8% discount, and 20+ units receive 8-12% discount. Long-term supply agreements are also available.
Q: What payment terms do you accept?
A: We accept T/T (30% advance payment, 70% before shipment), L/C at sight, and Western Union for small orders. For long-term partners, we can offer 30/70 or 50/50 payment terms after establishing a relationship.
Q: Is the price negotiable for large construction/mining projects?
A: Yes, for large-scale projects requiring multiple units, we offer customized pricing packages. Please provide your project details (quantity, destination, timeline) and we will prepare a competitive project quotation.
Q: Are there any hidden costs beyond the FOB price?
A: No hidden costs. Our FOB price includes the equipment, standard accessories, export packaging, and loading at the port. Additional costs you should budget for: sea freight, marine insurance, import duties (varies by country), and local handling charges at the destination port.
Q: Do you offer financing or lease options?
A: We do not directly provide financing, but we can work with your preferred equipment financing company. We can provide all necessary documentation including proforma invoice, export license, and factory audit reports to support your financing application.
Q: What is the delivery time for the 1000 kg/h PET Bottle Washing Recycling Line?
A: Standard delivery time is 45 days from receipt of deposit. For urgent orders, we can expedite to 15-20 days with a rush production fee. Custom configurations may require an additional 5-10 days.
Q: What shipping methods do you use?
A: We ship via 20GP, 40HQ, or flat rack containers depending on equipment dimensions. For oversized equipment, we use RO-RO (roll-on/roll-off) or break bulk shipping. We work with major shipping lines: Maersk, MSC, COSCO, CMA CGM to get competitive freight rates.
Q: Do you ship to my country?
A: We export to over 50 countries across Africa, Southeast Asia, Middle East, South America, and Europe. Major destinations include Kenya, Nigeria, Tanzania, Ghana, Indonesia, Philippines, UAE, Saudi Arabia, Brazil, and Germany. Contact us with your port of destination for a shipping quote.
Q: How is the equipment packaged for export?
A: All equipment is professionally packed for ocean transport: rust-preventive coating applied, vulnerable parts wrapped in bubble film, main unit secured in plywood/steel crate, spare parts packed separately in wooden cases, and container loaded with desiccant bags. We provide unpacking instructions with each shipment.
Q: Do you handle customs clearance?
A: We handle export customs clearance in China and provide all required export documentation: commercial invoice, packing list, bill of lading, certificate of origin (Form E/Form F for preferential tariffs), and CE/ISO certificates. Import customs clearance at the destination is the buyer responsibility, though we can recommend local customs brokers.
Q: What certifications does the 1000 kg/h PET Bottle Washing Recycling Line have?
A: This equipment is certified with CE,ISO9001. All certifications are current and can be verified. We can also arrange additional certifications (SASO, SONCAP, PVOC) for specific country requirements at additional cost.
Q: What is the warranty period and coverage?
A: Standard warranty is 12 months from the date of shipment. The warranty covers manufacturing defects in materials and workmanship. Consumable parts (filters, belts, seals, bucket teeth) are excluded. Extended warranty up to 24 months is available for purchase.
Q: What engine brand do you use?
A: We use world-renowned engine brands including Kubota, Cummins, Perkins, Deutz, Weichai, and Yuchai depending on the model and target market. The specific engine can be selected based on your preference and local service availability.
Q: How do you ensure product quality?
A: Every unit undergoes a comprehensive quality control process: incoming material inspection, in-process welding/assembly checks, hydraulic system pressure testing, 4-hour no-load run test, performance testing, and final pre-shipment inspection. QC reports are available with each shipment.
Q: Can I visit your factory before ordering?
A: Yes, we welcome factory visits! Our factory is located in [China manufacturing hub]. We can arrange airport pickup, hotel accommodation, and a comprehensive factory tour including seeing your equipment being manufactured and tested. Video factory tours are also available for customers who cannot visit in person.
Q: Do you offer OEM/ODM services?
A: Yes, we offer full OEM/ODM services. We can manufacture equipment under your brand name with your paint colors, logo, and custom specifications. Minimum OEM order quantity varies by product. All OEM orders include confidentiality agreements.
Q: What after-sales support do you provide?
A: We provide: 24/7 WhatsApp/WeChat technical support, video call troubleshooting, online spare parts catalog, express spare parts delivery (3-7 days via DHL/FedEx), and annual service visits. On-site engineer dispatch is available at USD 200/day plus travel expenses.
Q: Do you provide installation and commissioning services?
A: Yes, we can send 1-2 engineers to your site for installation supervision, commissioning, and operator training. Service duration is typically 7-14 days depending on equipment complexity. This service is quoted separately based on destination country and equipment scope.